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[personal profile] davidgillon posting in [community profile] access_fandom
When a friend noted she was planning to go to 9 Worlds/Geekfest, due to be held 7-9th August at Heathrow, I was initially excited, I'd missed going to Eastercon for health reasons and this looked like a good substitute. Heathrow is a bit too far to commute from Kent, so I went to check the con hotels for accessibility, and that was when I was left with a nasty taste in my mouth.



How to Book A Hotel Room

The convention hotel for 2015 is the Radisson Blu Edwardian Heathrow, on Bath Road just north of London Heathrow Airport. Rooms at the Radisson are now sold out. We've agreed convention rates at two nearby hotels:

  • Renaissance Heathrow - £89 / night for one person or £99 for two. The Renaissance is on the other side of Bath Road. It's close to the Radisson, but you have to cross over pedestrian crossing points as Bath Road is a large dual carriageway. The crossing points are unsuitable for motorised wheelchairs as they are not properly lowered. It's about a five minute walk at 'standard' walking speed. Google Maps walking directions are incorrect for this route as you can just go straight between the two sites.
  • Park Inn Heathrow - £86 / night for two people, or £77 for one person. The Park Inn is also on Bath Road, on the same side of the road as the Radisson, but there are a couple of junctions, a few unrelated buildings, a petrol station and a McDonald's between the two hotels. It's about an eight minute walk at 'standard' walking speed​​.

Both hotel rates include free breakfast and in-hotel wifi. Bookings are made with the hotel rather than Nine Worlds, and they can take bookings over the internet or by phone. For wheelchair users, we would advise considering the Marriott hotel. The Marriott is slightly closer than both of these - it's further down Bath Road on the same side as the Radisson, has good access facilities, but we were unable to agree an affordable room rate with them.​​​​ It's about three minutes walk at 'standard' walking speed, with one junction to cross.

 (my italics, note that the pricing information given for the 'official' con hotels isn't repeated for the one wheelchair users are being advised to use - too embarrassed? Note also that there is no indication as to whether the junctions between the Park Inn and the Radisson have kerb-cuts - and the petrol station and McDonalds are likely to be a problem for that. And if the route from the Renaissance isn't suitable for motorised wheelchairs due to lack of kerb-cuts it probably isn't suitable for most manuals either, not all of us can wheelie up a 6" kerb)

From the access page

Whoa there! This policy is from Nine Worlds 2014. We're at the same hotel for 2015's Nine Worlds, but we're still reviewing all of the content on this page.

 (my italics, it's a month to the con, and you still have accessibility covered by a placeholder? Seriously?)



In summary

We’re running at the Radisson Edwardian, Heathrow. We have step-free access, accessible toilets, gender neutral toilets, designated quiet space, car parking, kid-friendly content, a minority of clearly marked 18+-only content, and space for feeding and changing. We’re running as 75-minute sessions with 30-minute breaks, and attendees can enter and leave sessions as they like. The Radisson has a limited number of wheelchair friendly / accessible hotel rooms. We recommend the Marriott next door as an accessible alternative if the Radisson books out.

(my italics, they recommend the Marriott, but don't mention it isn't a con-hotel)

Hotels

Nine Worlds 2015 will be held at the Radisson Blu Edwardian, Heathrow. The following is a brief overview of some of the hotel's features from an accessibility point of view; if you have any specific access queries please contact access@nineworlds.co.uk, tweet @9Waccess or contact the Radisson hotel directly.

....

The main circulating and social space for Nine Worlds is in the atrium at the top of the building. Access from the lobby is by climbing 38 steps (with four landings) or by lift; the lifts are not directly in the lobby/atrium but are clearly signposted along a side corridor. Lifts are big enough for a standard wheelchair plus companion, although users of larger wheelchairs or scooters may have difficulty. The lifts contain mirrors to aid reversing out.

The atrium is naturally lit from a glass ceiling and consists of smaller self-contained areas. These are connected by walkways and shallow ramps (including temporary ramps which will be in place for the duration of Nine Worlds where necessary).

One area is earmarked for possible use as a children's area; access here is down two steps which may not be possible to ramp. More information on this will be available in due course.

The main entertainment and vendors areas are in a large room off the atrium. This room is a couple of inches below the level of the corridor, with a carpeted ramp in the doorway. The entertainments and vendors room, along with most side rooms, are carpeted. Access to this room is through double doors which are held open when the room is in use.

Direct access to the main convention bar is down two steps from the atrium; step-free access is via a ramp at the opposite end of the atrium.

....

 (my italics, people with powerchairs may have trouble accessing the main con area? WTF? Why are they in this hotel with so basic an access fail?And as for scored-through access information, does that mean it's no longer relevant, no longer accessible or what? Access to the bar is pretty damned fundamental as far as I'm concerned!)

Hotel layout - Marriott

.... (Note, no mention that the Marriott isn't a convention hotel, in fact no explanation why it's mentioned at all - if you can't even list the relevant hotels?)

Hotel layout - Sheraton Skyline

.... (Note, no mention that the Marriott isn't a convention hotel, in fact no explanation why it's mentioned at all - if you can't even list the relevant hotels?)
 

Restaurant layout - McDonald's

As a lot of Nine Worlds attendees use the McDonald's on Mondial Way outside the Radisson, we had a brief look here too. The step-free route from the pavement has narrow chicane barriers across the footway which would block access for users of most mobility aids including wheelchairs; the only way of avoiding these is via the roadway. The building has automatic doors opened by push buttons, although these were not working when we visited. Assistance dogs are welcome.

(my italics, this seems to confirm there are access issues between both secondary hotels and the main con hotel)

No access information is given for the two actual secondary con hotels, the Renaissance and the Park Inn. The price difference between the official con hotels and the one wheelies are being advised to use is marked: Radisson Con-rate: ? (not stated in faq, presumably as sold out), Renaissance Con-rate: £89, Park Inn Con-rate:£77, but Marriott £127. So that's between £38/a night and £50 pound a night extra, a minimum of £114 extra for a wheelchair user who wants to stay three nights to ensure they see the whole con.

It looks awfully like Geekfest have stuck with a semi-accessible hotel rather than look for a better one as that's convenient for them, then negotiated con-rates with different secondary hotels to last year without giving any thought to accessibility, then stuck up an oh, wheelies had better stay at the Marriott excuse when they realised it's an issue, and just hoped they could keep quiet about the cost issues this imposes on wheelchair using con-goers.

Not impressed, don't know half the information I need, have no confidence in the rest, probably not going :(
 

 



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